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Agents

Agents that do the work, not just the answering

Describe a job in plain language. Mantaq builds an agent that reads your company's knowledge, acts in the tools you have connected, and hands back something finished. You see every step it took.

Anatomy

Four things make an agent

You write the first one. Mantaq proposes the rest, and you change anything you disagree with.

1. The job, in your words

Review every inbound vendor contract against our clause checklist, flag anything outside policy and post a summary for the legal team.

2. What it can reach
DriveOutlookSlack
3. Skills it follows
clause-checklistredline-style
4. When it runs
On a scheduleEvery weekday, 07:00
Or whenever you askIn chat
A run

What happens when an agent works

Every run happens in a sandbox that is created for that run and thrown away afterwards. Nothing an agent does leaks into the next job.

It gets a clean sandbox

An isolated environment is started for the run and destroyed when it ends. The agent can install what it needs and write files without touching anything permanent.

It never sees your credentials

Outbound calls go through an egress proxy that attaches the right credential on the way out. The agent cannot read tokens or secrets, and traffic that tries to bypass the proxy is dropped rather than sent.

It has to cite its sources

Agents are instructed not to state anything that is not grounded in something they retrieved. When the data is not there, the agent is required to say so rather than fill the gap.

It can act, not only read

An agent can post to a channel, draft an email, update a record or produce a document or a working web app as its deliverable. Reading is the starting point, not the limit.

You see the working

Each run shows the steps taken and the sources behind them, so a result can be checked rather than trusted. That is the same reasoning trail you get in ordinary chat.

Control

An agent asks before it acts

Reading is one thing. Sending an email or changing a record is another, so those actions are gated until somebody says yes.

07:00 Run started 07:00 Read 4 contracts from Drive 07:01 Matched against clause checklist 07:01 Awaiting approval: post to #legal 07:04 Approved by Sana

Approval before the action

When a run reaches an action that leaves Mantaq, it pauses and notifies someone who can approve it.

Pre-approved · post to #legal · draft in the shared inbox Everything else asks

Or approved in advance

Routine targets can be approved once so the agent stops asking about them. Anything outside that list still stops and waits.

Mon 07:00 Completed Tue 07:00 Completed Wed 07:00 Completed Thu 07:00 Failed, source unreachable Notified the owner

Runs on a schedule

Give an agent a schedule and it keeps the job current. Every run is recorded, and a failure notifies the owner rather than passing quietly.

Rejected stays rejected

An action you decline is not retried. The agent reports the outcome and offers an alternative.

No credentials in reach

Secrets are attached by the proxy on the way out, never handed to the agent.

Every run is recorded

Runs, their steps and their outcomes are kept, so you can see what an agent did and when.

Sharing

Built by one, used by the team

One person works out how a job should be done, and everybody else gets the result. Share an agent with a person, a group, or the whole workspace.

Access comes in two levels on top of ownership. Editors can change how an agent works. Viewers can run it and inspect its setup, but not alter it.

Start with the job nobody wants

Pick the task your team does every week and resents every week. That is usually the one worth handing over first.

Reason it through.