Terms of service

Last updated 24 September 2026

These terms cover your use of Mantaq, the AI workspace available at mantaq.ai and at the workspace address issued to your organisation. By using Mantaq you agree to them. If you are agreeing on behalf of an organisation, you confirm you are authorised to bind it.

The service

Mantaq lets your team ask questions in plain language and get answers drawn from sources you connect, with the reasoning shown alongside. It can also run agents that act in connected systems on your instruction.

What Mantaq can reach is entirely up to you. It reads only the sources an administrator connects, and only what the connecting account could already read.

Accounts and eligibility

Access is granted through your organisation's workspace. You must be old enough to enter a contract in your country, and Mantaq is not intended for anyone under 16.

You are responsible for keeping your sign-in credentials secure and for activity carried out under your account. Tell us promptly if you believe an account has been used without authorisation.

Workspace administrators can add and remove members, connect and disconnect third-party accounts, and see usage across the workspace. If you are a member rather than an administrator, the organisation that owns the workspace decides what is connected and who can see it.

Acceptable use

You agree not to use Mantaq to:

• break the law, or infringe anyone's rights;
• access data you are not authorised to access, whether through Mantaq or through an account connected to it;
• upload malicious code, or attempt to disrupt, overload or circumvent the access controls of the service;
• probe the service for weaknesses without our written permission;
• reverse engineer the service, or use it to build a competing product;
• resell or redistribute it to people outside your organisation without our agreement;
• generate or distribute material that is unlawful, harassing or deliberately deceptive.

Your content

Documents, conversations, agent instructions and settings your team puts into Mantaq remain yours. We claim no ownership of them.

You grant us the limited permission needed to run the service: to store your content, process it to answer your questions, and transmit it to the AI model provider that produces those answers. That permission exists only to deliver the product to you, and it ends when you delete the content or close the workspace.

We do not use your content to train, retrain or improve any AI model.

You are responsible for having the right to put content into Mantaq, including anyone else's personal data you connect or upload.

AI output

Mantaq produces answers using AI models. Those answers can be incomplete or wrong, and they are not professional, legal, financial or medical advice.

Check anything you intend to rely on, particularly before acting on it or sharing it with a client. Mantaq shows the sources and the steps behind an answer so that checking it is practical rather than theoretical.

As between you and us, output generated for you is yours to use. Similar output may be generated for other customers asking similar questions, so it is not exclusive to you.

Where an agent is permitted to act in a connected system, it does so on your instruction and you remain responsible for the result.

Connected accounts and third-party services

Mantaq can connect to third-party services, including Google Search Console and Google Analytics. When you connect one, you confirm you are authorised to grant that access.

Those services are governed by their own terms, and we are not responsible for their availability or behaviour. What Mantaq does with data from a connected Google account is set out in the privacy policy, and our use of Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.

You can disconnect a source at any time. Doing so deletes the stored credential and ends Mantaq's access to it.

Our intellectual property

The Mantaq service, its interface and its name and marks belong to us or our licensors. These terms give you the right to use the service, not ownership of it. Mantaq is built in part on open-source software, which remains subject to its own licences.

Confidentiality

Each side may learn non-public information about the other. Both sides agree to use it only to perform under these terms and to protect it with at least the care they use for their own confidential information. This does not apply to information that is public, already known, independently developed, or required to be disclosed by law.

Availability and changes

We aim to keep Mantaq available and working, but we do not guarantee uninterrupted service. Maintenance, third-party outages and faults happen.

We may change, add or remove features. Where a change materially reduces what the service does, we will give reasonable notice to workspace administrators.

Warranties

Mantaq is provided as it stands. To the extent the law allows, we make no warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement, and we do not warrant that the service will be uninterrupted, error-free, or that its output will be accurate.

Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, lost revenue, lost data or business interruption, arising from your use of the service.

Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.

Indemnity

You agree to cover us against claims, losses and reasonable costs arising from your use of the service in breach of these terms, from content you put into it, or from your lack of rights over data you connected or uploaded. We will tell you promptly of any such claim and let you control its defence, and we will not settle it without your agreement.

Suspension and termination

Your organisation may stop using Mantaq at any time. We may suspend access, with notice where practical, if these terms are broken, if the service is being used in a way that threatens its security or other users, or if we are required to by law.

On termination, access ends, stored credentials for connected accounts are deleted, and we will delete or return workspace data as agreed with your organisation. Sections that by their nature should survive termination, including confidentiality, liability and indemnity, continue to apply.

Governing law

These terms are governed by the law of the country in which the contracting Mantaq entity is established, and the courts of that country have jurisdiction over any dispute. Where your organisation has a written agreement with us, the governing law and dispute resolution terms in that agreement apply instead.

Before starting formal proceedings, both sides agree to raise the issue in writing and try in good faith to resolve it.

Changes to these terms

We may update these terms. If a change is material we will update the date above and tell workspace administrators before it takes effect. Continued use after that means you accept the updated terms.

If any part of these terms is found unenforceable, the rest continues to apply.

Contact

Questions about these terms: support@mantaq.ai.